WATT PoultryUSA - December 2017 - 53
PO U LT RY
H E A LT H
T O D A Y®
P O U L T R Y
H E A L T H
P R O D U C T S
P O U L T R Y H E A L T H T O D A Y . C O M
Q: Zoetis Customer Analytical Services, or Z-CAS, appears to be one of the best kept
secrets in the livestock and poultry industries.
Our mission is to help
compliant, work with
MH: Well, yes and no. Last year, my team and I tested nearly 8,000 feed samples and
ran about 6,500 assays for our medicated feed-additive customers - all for free, I might
add - so a large segment of our customer base is actively using our services. We've seen
considerable growth in demand over the past 3 years. Still, when you look at the actual
tonnage of Zoetis feed medications sold worldwide, we know we're only scratching the
surface. We want to make more customers aware of what we do here.
Q: So, let's back up a moment. What exactly is Z-CAS? And what services does it provide?
them to prevent and
and, perhaps most
important, give them
peace of mind.
A B O U T
Z-CAS helping feed mills, producers get the
most from medicated feed additives
An interview with
N E W S
MH: Z-CAS is a feed-analysis laboratory based at our manufacturing plant in Chicago
Heights, Illinois. We are certiﬁed GLP - that is, Good Laboratory Practices - and are
routinely audited by FDA to ensure we meet their standards. That's important because,
now more than ever, regulatory agencies are demanding more transparency, accountability
Feed companies and producers need to be diligent recordkeepers - not only to comply
with the new regulations but also to document the contents of speciﬁc batches of feed
for expected drug levels. That information also needs to be readily available. Our mission is
to help customers stay compliant, work with them to prevent and correct problems and,
perhaps most important, give them peace of mind.
Q: What types of problems?
MH: Let's say the customer is using a medicated feed additive to treat a certain disease
but the herd or ﬂock is not responding as expected. We can analyze samples of that feed
for expected drug levels. Too much or too little of a medication could have a serious impact
on the health of the animals and also the producer's bottom line.
We can also help troubleshoot new equipment and validate blenders. Customers also ask
for our help reconciling their feed-medication inventory with their sales records. What's
causing those numbers to be out of sync? How do we ﬁx the problem?
SPECIAL ADVERTISING SUPPLEMENT